Act on Specified Commercial Transactions
Distributor and Responsible person
YO (Tsukasa Hirano)
Location
#609, 2-19-15 Shibuya, Shibuya-ku, Tokyo 150-0002, Japan
Distributor contact information
e-mail address: info@yoyoyoyoyoy.com
*We will disclose your telephone number without delay if you request it to the "e-mail address" above.
Business hours
Monday to Friday 11am to 5pm
Selling price of products
Please refer to each product page. (*All prices include tax.)
Shipping Charge
Free shipping (*For international shipments, additional duties and import taxes may be charged upon receipt.)
Payment Method
We accept credit card payments, Apple Pay, Google Pay, and Shop Pay.
Time of delivery of products
We will ship within 5 business days from the date of order.
Returns and Exchanges
If you wish to return or exchange your order, please contact us at info@yoyoyoyoyoy.com within 14 days of receipt. We will only accept returns or exchanges if the product has not been used and the complete set, including packaging and accessories, is in the same condition as when delivered.
In the case of initial defects, please contact us at info@yoyoyoyoyoy.com within 14 days of receipt of the goods. We will exchange the product for a new one at our cost.
If we are unable to provide the replacement item, we will return the item and refund you the product price.
*Please note that we will not be able to accept returns or exchanges in any case if you contact us after 14 days of receipt of the goods.